Privacy Policy

Keeping Your Personal Information Safe

This privacy policy sets out how we collect, use and protect any information that you give us when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

This privacy policy is effective from 21st May 2018.

Your security is our top priority. The personal information you enter into our checkout is protected using state of the art Secure Socket Layer (SSL) software, this ensures that any information you submit will be encrypted. When you reach a page in our checkout which asks for personal information, you should see a picture of a padlock at the bottom of the page (depending on your browser). If you double click this padlock, you will see details of our latest SSL certificate, which is issued by a leading website certification agency.
Ottoschade.com has a strict policy not to sell or transfer any personal customer information including e-mail addresses and postal addresses to outside parties. The only exception is the information required by our Payment Service Provider (Paypal) to process your card transaction (see below for more details).

We respect your privacy and so promise to:

Use your personal information to only provide you with information or service you have requested
Keep your data safe, secure and process it in a secure way
Assist you to change your mind at any time about the communications you have registered to receive

Payment Card Safety

Your payment card information is handled using the utmost security by our online payment provider Paypal (one of the largest online payment providers in the world). Once you have completed your transaction, Ottoschade.com does not hold any of your card information. Paypal will also not use any of the information you have supplied for any purpose other than to complete your card transaction.
You do not need to hold or set up a Paypal account to use our site, simply enter your card details at the checkout.

Recommended Browsers

Ottoschade.com has been designed to operate effectively with the latest versions of the most popular internet browsers currently in use. To ensure you get the most out of our site we recommend the following browsers:
Google Chrome
Safari
Mozilla Firefox
We do not recommend the use of alpha or beta browser versions due to possible security leaks that can arise as these browsers are only for developers and are still under verification.

Privacy Policy

Ottoschade.com is committed to protecting your privacy. The information we collect is strictly for internal use only, to help provide a more personalised experience of our website and to inform you of our latest offers and promotions. You have the option to not receive any further communication both when you order and each time we might contact you in future.

What information do we collect?

We may collect the following information:

Contact details including;
Name
Email address
Phone number
Billing address
Shipping address
Payment details for shopping basket fulfilmentWe will only use your personal information for the purposes you have permitted and we will not share it for marketing purposes outside of this website unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and provide an opt-out option.

Every time you visit our website, we may also automatically collect the following information:

Technical information, including:
The Internet Protocol (IP) address used to connect your computer to the Internet
Browser type and version
Log in details to our website
Time zone settings
Browser plug-in types and versions
Operating systems and platforms, etc
Visit information, including; Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time); our website page response times, download errors, length of visits to pages, visit duration, page interaction information and methods used to exit our site

Security and storage of personal information

We will keep your personal information safe and secure.

When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation.

If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.

To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

Why collect personal information at all?

The information we hold on customers is used to tailor the site to their interests.
Our aim is to make Ottoschade.com as helpful as possible for its users, and personalising the site is just one way of achieving this.
What information do we collect?
When you order or register with Ottoschade.com we will ask for your email address, full name and home address.
As you use the site, our database records your preferences – the type of artists and exhibitions you show an interest in. This information is then combined with all other users to improve everyone’s experience.

Cookies

A cookie is a special file that a website puts on your computer so that it can remember something about your preferences at a later date. Typically, a cookie records your preferences when using a particular site. Most web browsers automatically accept cookies, but you can change your browser to prevent this. However this can affect your ability to use certain websites effectively.

Security

Our secure server software protects you while you shop at Ottoschade.com, so that you never have to worry about credit card safety.
No obligation
While we like to alert customers to items related to their interests and preferences in art, there is no obligation to buy anything and this feature is provided free of charge.
Updates
Occasionally you might receive e-mails from Ottoschade.com detailing the latest news from the artworld, exclusive special offers and new features available on the site. Every email we send will allow you to unsubscribe.